See how much of your card sales a rolling reserve holds back, when the money comes back, and what you'll actually receive each month.
A rolling reserve holds back a percentage of each day's sales and releases it after a set number of days. It protects the processor against future chargebacks and refunds, and it's common for high-risk merchant accounts and new businesses.
During the hold period, you receive your sales minus the reserve percentage, and the reserve balance grows.
After the hold period, older reserve money comes back each day, so you receive close to your full sales again.
The peak balance is the cash you won't have access to. Plan inventory, payroll and ad spend around it.
There's no single standard. The percentage and hold period depend on your industry, processing history, chargeback rate and the processor's view of risk. Use the calculator to compare different terms you're offered.
Often, yes. After a period of steady processing with low chargebacks, you can ask your processor to review your reserve terms.
No. A reserve is a planned arrangement set out in your agreement. A hold is usually a temporary delay while the processor reviews activity. Read what a payment hold is and why it happens.
Reserve terms, if any, depend on your business and are set during underwriting, and are set out in your merchant agreement. Apply in about 3 minutes to find out what applies to you.