Payment processing for medical, dental and healthcare practices
Accept card payments at the front desk, online and by invoice, so patients can pay copays, balances and self-pay services the way they prefer.
How patients want to pay
Patients increasingly expect to pay medical bills the same way they pay for everything else: by card, at the desk, online or from a link on their phone. Practices that make paying easy tend to collect balances faster and spend less staff time chasing statements.
- At the front desk for copays, deductibles and same-day services
- By invoice or payment link for balances after insurance
- Online for telehealth visits, memberships and self-pay services
- Payment plans for larger treatment costs
What healthcare practices should look for
- Security. Card data should be tokenized so your systems never store full card numbers. Keep patient health information out of payment notes and descriptions.
- Clear statements. A billing descriptor patients recognise prevents disputes from people who don't remember the visit.
- Flexible ways to collect. In-person, invoicing and payment links cover most situations.
- A person to call when a payment or deposit doesn't look right.
When healthcare is higher risk
Most traditional practices are standard risk. Some models get closer review, including telehealth prescribing, medical spas, elective procedures paid far in advance, and membership-based concierge care. Clear terms, refund policies and accurate descriptions of services help these applications move faster.
Healthcare payment processing with Zeyla
Zeyla reviews applications from medical, dental, chiropractic, therapy, telehealth and other healthcare businesses. Applying is free, takes about 3 minutes, and a payments specialist will reply within 2 business days.
- A payments specialist reviews every application
- Online and in-person payments
- Invoicing and payment links
- High-risk businesses welcome
- Free to apply, about 3 minutes
Frequently asked questions
Can patients pay medical bills online?
Yes. Invoices and payment links let patients pay balances from their phone or computer, and online checkout works for telehealth and self-pay services.
Is telehealth considered high-risk?
Some telehealth models, particularly those involving prescriptions or subscriptions, get closer review. Describing your services clearly in your application helps.
Can I offer payment plans?
Yes. Recurring or scheduled payments can spread larger treatment costs over time. Make the schedule and total clear to the patient up front.
Do you support in-office card payments?
Yes. Zeyla supports in-person payments alongside invoicing, payment links and online checkout.
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