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Glossary
High-Risk Merchant Account
A high-risk merchant account is a card processing account for businesses that banks see as more likely to have chargebacks, fraud or regulatory issues.
What makes a business high-risk
Banks and processors label a business high-risk when they expect more chargebacks, fraud or legal complexity than average. Common reasons include:
- The industry, such as CBD, nutraceuticals, travel or subscriptions
- Delivering goods or services long after payment
- Recurring billing or free-trial offers
- A short business history or no processing history
- Past high chargebacks or a MATCH listing
- High transaction amounts or international sales
Not sure where you fall? Take the 1-minute high-risk quiz.
What's different about a high-risk account
Expect more detailed underwriting, more documents, and terms that can include a rolling reserve or higher rates than a standard account. In return, you get a processor that understands your industry, which helps you avoid sudden account freezes.
How to prepare
Use the high-risk approval checklist to gather your documents and get your website ready, and see the industries we work with.
Apply with Zeyla
- Free to apply, about 3 minutes
- A payments specialist reviews every application
- High-risk industries welcome to apply

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